$50 to fix a simple mistake from a poorly designed user interface? This shows resoundingly that they have lost touch with their player base. If they have poor customer service in one game it will be the same in every other game they host. We contacted customer service and they refused correct the purchase. One of them made a purchase and did not receive what they paid for. I provide my niece and nephew with patron accounts, I gave them enough credits to have fun with the game. It is call your credit cards and tell them to stop payment, bad. Archeage has great potential but there customer service is the worst I have ever seen. When they abide by the rules of a game and are punished by lazy GMs it is had to justify the quality of the game. Their do nothing policies only disgruntle players and support Troll activities which foster hate and degradation in the gaming communities.Īs a parent it is hard to ask a child to play fair when adults choose not to. For a game that rakes in such revenue you would think they could afford a support staff that actually works on problems rather than acknowledges them. However that is no excuse for their GM customer service. Silk Road for example utilized trade runs long before the base engine for Archeage was even thought up.Īrcheage is an Asian leased game, which could explain why Trion has shown little interest towards improving some of the obviously broken game mechanics. Nearly every innovative game concept has been taken from other games.
The only thing going for Archeage is the graphics. Patron accounts, which cost $14.99 per month, come with benefits such as the ability to own land and houses. Although the game is free to play, there are restrictions for free accounts. Chat filters that don't always seem to work and in-game spam (offers from companies selling in-game coin) is plentiful. Because this is an MMO, there are serious privacy and safety concerns, especially thanks to the player-generated chat, which can be downright nasty at times. There also are alcohol references, thanks to the player's ability to make liquor, and some racy content in the form of skimpy pieces of armor and other players' provocative actions. Players engage in lots of battles with magical attacks, as well as ranged and bladed weaponry, although very little bloodshed is shown. It requires an Internet connection and has servers for player-versus-player combat. Parents need to know that ArcheAge is a downloadable massively multiplayer online game that lets players create a character and an adventure through the world with other gamers.
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